Return and exchange

Customers have the right to return eligible products within 14 days of delivery, in accordance with applicable consumer protection laws. Products must meet the legal conditions for return. Personalized or custom-made products are non-returnable, except where required by law, including cases involving defective or non-conforming items.

Approved refunds will be issued to the original payment method within 14 days, where applicable. We may withhold the refund until the returned item is received or proof of return shipment is provided.